Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our browser-based project management platform. We are committed to protecting your privacy and handling your data with care and transparency.
1. Information We Collect
Information You Provide to Us: When you register for an account, we collect information such as your name, email address, password, and payment information. As you use our service, you may provide additional information including project details, client information, task descriptions, time tracking data, file uploads, and communications with your clients.
Automatically Collected Information: We automatically collect certain information when you access our service, including your IP address, browser type and version, device information, operating system, pages you visit, time and date of your visit, time spent on pages, and clickstream data. We use cookies and similar tracking technologies to collect this information.
Client Information: As a freelancer using our platform, you may store information about your clients including names, contact details, project requirements, and communication history. You are responsible for ensuring you have appropriate consent to collect and process this information.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, maintain, and improve our service, including processing your projects, tracking time, and managing client relationships. To create and manage your account and authenticate your access to the platform. To process payments and billing for subscription services. To communicate with you about your account, service updates, security alerts, and customer support inquiries. To analyze usage patterns and improve user experience, functionality, and performance. To detect, prevent, and address technical issues, fraud, and security vulnerabilities. To comply with legal obligations and enforce our Terms and Conditions. To send you marketing communications about new features or services, which you can opt out of at any time.
3. How We Share Your Information
We Do Not Sell Your Personal Information. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our platform, including cloud hosting providers, payment processors, email service providers, and analytics services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as to comply with a subpoena, court order, or legal process, or to protect our rights, property, or safety, or that of our users or the public.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your personal information.
With Your Consent: We may share your information with third parties when you give us explicit consent to do so.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using SSL/TLS protocols, secure storage of passwords using industry-standard hashing, regular security assessments and updates, access controls limiting who can access your data, and secure data centers with physical and network security controls.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. If you close your account, we will retain certain information as necessary to comply with legal obligations, resolve disputes, enforce our agreements, and maintain business records. You may request deletion of your account and associated data at any time, subject to our legal and operational requirements.
Project data, client information, and files you upload are retained according to your account settings and will be deleted when you delete them or close your account, unless retention is required by law.
6. Your Rights and Choices
Access and Update: You can access and update your account information at any time through your account settings. You have the right to request a copy of the personal information we hold about you.
Deletion: You can request deletion of your account and personal information. Please note that some information may be retained as required by law or for legitimate business purposes.
Data Portability: You have the right to export your data from our platform in a commonly used format.
Marketing Communications: You can opt out of receiving promotional emails by clicking the unsubscribe link in any marketing email or by adjusting your email preferences in your account settings. You will continue to receive transactional and account-related emails.
Cookies: You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our service.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us remember your preferences, authenticate your sessions, and analyze how you use our service.
Types of Cookies We Use: Essential cookies that are necessary for the service to function properly. Performance cookies that help us understand how visitors interact with our platform. Functional cookies that remember your preferences and settings. Analytics cookies that help us improve our service by collecting usage data.
You can control cookie preferences through your browser settings, but please note that disabling certain cookies may limit your ability to use some features of our service.
8. Third-Party Links and Integrations
Our service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external sites or services. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party sites you visit or services you use.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
10. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.
11. Data Protection Rights for EU and UK Users
If you are located in the European Union or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including the right to access your personal data, the right to rectify inaccurate data, the right to erasure of your data, the right to restrict processing of your data, the right to data portability, the right to object to processing of your data, and the right to withdraw consent at any time.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.
12. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and disclose, the right to request deletion of your personal information, the right to opt out of the sale of your personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.
To exercise these rights, please contact us using the information provided below.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We may also send you an email notification for significant changes. Your continued use of our service after such changes constitutes your acceptance of the updated Privacy Policy.
We will respond to your inquiry as promptly as possible and will make reasonable efforts to address your concerns.
By using our service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.